Simplify and Transform 5G FWA Subscriber Experience with Real-Time Insights
Combined with advanced capabilities of 5G, Fixed Wireless Access (FWA) is a game changer that offers CSPs the opportunity to quickly deliver fiber-like services through wireless access to subscribers in residential, enterprise, and rural areas without the expense of building in-ground cable infrastructures.
NETSCOUT end-through-end Core to RAN observability offerings can help CSPs secure and assure 5G FWA services, while optimizing the quality of subscriber’s experience in a dynamic 5G environment.
5G FWA Emerging Challenges
As deployments of 5G FWA services increase, challenges with subscriber churn and service failures are rising for CSPs. Because of the fixed nature of 5G FWA technology, subscriber's demands are attached to a single cell tower, limiting flexible bandwidth management during peak periods, which causes poor subscriber experience that can ultimately lead to customer churn with:
- Slower service
- Degradation of service
- Service failure
Mitigate Risk with Subscriber Level Visibility
CSPs can mitigate poor subscriber experience by implementing end-through-end visibility from the onset, to gain access to control and user plane data with crucial subscriber insights from the Core to the RAN; to align with every subscriber session from video to voice, to text messages, to applications applying dedicated key performance indicators (KPIs) for rapid resolve of latency and throughput issues.
Rely on NETSCOUT for Real-Time Subscriber Insights to Achieve Greater Visibility and Reduce 5G FWA Churn
Network Efficiency
Effectively manage spectrum per band performance and traffic offloads
Performance
Monitor dedicated KPIs: optimize user experience and ensure coverage, subscriber churn, and capacity
Differentiation
Analyze throughput and latency with other key user plane indicators; confidently introduce new services based on real-time insights
Security / Fraud
Proactively detect traffic anomalies and congestion threats over 5G FWA
Ensure FWA Success with Best-in-Class Visibility Offerings
Omnis RAN
Ultra High Definition 5G Visibility
nGeniusONE for Carrier Service Providers
